Amit Prakash

Mrs. Munni Prasad; Mr. Amar Nath Prasad

2005 - 2008 Bachelor's Degree in Hospitality & Hotel Administration, Hotel Management at Institute of Hotel Management, Kolkata; 2008 - 2010 Master's in Business Administration, Sales & Marketing at Symbiosis

May 2007 - Oct. 2008 Customer Service Trainee at ITC Limited; May 2008 - May 2009 Customer Service Specialist at The Luxury Collection; May 2009 - Aug 2010 Customer Service Supervisor at Regus; Aug 2010 - Feb 2012 Assistant Sales Manager at Hilton Hotels & Resorts; Feb 2012 - Sep 2013 Business Development Manager; Oct 2013 - Jun 2014 Associate Director of Sales; Jul 2014 - Apr 2016 Director of Sales at Westin Hotels & Resorts; Apr 2016 - Sep 2017 Director of Sales and Marketing at InterContinental Hotels Group; Sep 2017 - Nov 2018 Director, Sales Development at Millennium Hotels and Resorts; Nov 2018 - Till Date Founder at Motivus Consulting; Jul 2021 FELLOW and Regional Director at The International Association of Sales Training

Motivus Consulting - 100%

Wrote numerous articles including Tips for hotels to overcome losses after COVID-19, Customer Experience Explorer Series and more; Also conducted many multi-industry bespoke trainings and workshops across regions and continents and has a YouTube channel; Also featured in media coverage and magazines

Part of the Community Watch Scheme - Singapore Police Force. He also volunteered in NGOs as well and made donations to charitable organisations

Corporate Live Wire’s Singapore Prestige Awards for Customer Service Consultancy of the Year 2021/2022; The Most Trusted Sales Training Solutions Provider by Singapore Business Awards 2022

Member of Asia Professional Speaker Singapore

Constantly received positive feedback and testimonials from clients on his deliveries

English, Tamil, Bengali, Hindi

Introspect about life and work and sleep as he spent less hours in his sleep

He recalled while he was working in the customer service industry in his early days, he had made an interaction with a VIP customer that day. The VIP had complimented on his great personality and skills possessed and told him that he will make a great leader some day. This has motivated him to work hard and climb the corporate ladder and moved from the customer service to sales. He is thankful to this VIP customer for seeing value in him and that has set path to what he has become today. He mentioned that his heart still lies in the customer service to this day. He also mentioned that sales and customer service must go hand in hand in order to make any business profitable and successful. He feels happy with the things he does, meeting the demand of clients and becoming their trusted advisor/consultant

Dedication and Commitment

https://motivusconsulting.sg/

Information available only in printed publication available in libraries.

Information available only in printed publication available in libraries.

Information available only in printed publication available in libraries.